Resolving Conflict at Work
Conflict occurs when one’s perception clashes with another’s, and because we’re hard-wired for negativity, our conscious and subconscious minds seek to protect our mental models. This makes the process of working through conflict seem insurmountable.
In this program, learn how to be an intentional communicator and to help others improve cross-functional, interpersonal and team communication. Not only will you understand the various types of conflict, your conflict style, and the approaches to resolving conflict, you’ll also be able to apply specific steps to strengthen your communication and interpersonal interaction more broadly throughout the organization.
- From Emerging to Executive Presence = 10 Business credits
- Resolving Conflict at Work = 10 General HR credits
- Crucial Collaboration = 10 General HR credits
- HR: Becoming the CEO of Your Role = 12 Business credits